Ajay Gupta is a seasoned professional with extensive experience in business process services and digital operations. Currently serving as the BPS Growth Leader at Coforge since September 2022, Ajay has previously held significant roles at Wipro Limited and Cognizant, where responsibilities included leading sales for digital operations and managing customer experience initiatives. At Tata Consultancy Services, Ajay led BPS sales for customer experience management and was the Head of Contact Center BPS, overseeing strategic consulting and service delivery. Additional experience includes leadership positions at Convergys, Colwell & Salmon Communications India Ltd, and Genpact. Ajay is an alumnus of the Indian Institute of Technology, Delhi, and has further education from EPFL.
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