Versha Sharma is a dedicated and results-oriented Senior Analyst in Workforce Management at Coforge since 2024. Previously, they served as an RTA WFM at Teleperformance from 2021 to 2024. Versha holds a B.A. degree from Delhi University, where they completed their studies in 2020. Proficient in workforce management software including Avaya, Alvaria, Power BI, and Genesys, they specialize in optimizing workforce operations through real-time monitoring, forecasting, and scheduling.
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