Anna Smith is a seasoned professional with extensive experience in IT business analysis, project management, and professional services. Currently serving as Director of Delivery & Presales at Cognitus since April 2022, Anna also holds the position of ProServ-EC&O Solution Architect. Prior to this, Anna spent over 16 years at NTT DATA Services, where roles included Business Analyst and Project Manager focusing on SAP Quote-to-Billing/Order-to-Cash processes, Executive Team Project Lead for strategic initiatives, Consultant Liaison managing off-site IT consultants, Technical Recruiter for contract IT positions, and Services Coordinator supporting business development and recruiting efforts. Anna earned a Bachelor of Arts in International Business & Management with a focus on French from Dickinson College and participated in a study abroad program at Université Toulouse 1 Capitole.
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