Augustine Benedict

Senior Process Executive

Augustine Benedict is a seasoned professional with significant experience in customer service and process management. Currently serving as a Senior Process Executive at Cognizant since November 2024, Augustine previously worked as a Customer Service Advocate at Firstsource from June 2022 to November 2024. Notable achievements include the successful automation of PNR correction processes at Delta Airlines, enhancing efficiency and accuracy. Augustine possesses a strong understanding of airline reservation systems and data management, complemented by a Bachelor's degree in Computer Application obtained from St. Aloysius Degree College in 2021.

Location

Bengaluru, India

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