Jay Long is an Engagement Delivery Lead at Cognizant and serves as a Client Principal at both Evergreen Systems and Thirdera. With expertise in ITIL, ITSM, and ISO/IEC 20000, Jay specializes in strategizing, planning, designing, and developing ITSM transformation solutions for clients. Prior to these roles, Jay worked as an ITSM Solutions Architect for TEKsystems Global Services.
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