Johnathan Brown is an Associate Tech Lead with over twelve years of experience in desktop support across industries such as photofinishing and professional digital imaging. Currently employed at Cognizant, Johnathan previously held key positions at YesVideo, where they led a technical support team to exceed satisfaction metrics, and at QUALEX INC, where they provided face-to-face support to numerous users. Johnathan earned a Bachelor of Science degree in Computer Information Systems from Devry Institute of Technology.
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