Samir Kumar is currently a Senior Project Manager at Cognizant Technology Solutions, serving as the Service Delivery Lead for the Cloud Delivery Excellence team. They have 28 years of comprehensive experience in BPO operations, specializing in areas such as Payments Trust & Safety, Life Insurance, and customer service in Vacation Ownership. With 20 years of relevant experience in Trust and Safety, Motor Insurance, and Travel & Hospitality, Samir has also spearheaded training programs and consulting services in the Philippines and Egypt. They hold a B.Com degree in Commerce from Pune University, which they completed in 1997.
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