Sumitha Pradeep

Sumitha Pradeep is a versatile and solutions-driven analyst with 17 years of experience, specializing in ServiceNow. Currently, Sumitha works as a ServiceNow Infra Architect at Cognizant, having previously held the position of Senior Manager HR Digital Design Business Analyst at Standard Chartered Bank. In this role, Sumitha focused on improving business and operational processes through various ServiceNow modules, including Knowledge Management and Incident Management. Sumitha has also engaged in requirements gathering, documentation, and project management within agile environments.