Sofia Celasco

Sofia Celasco is a seasoned professional in customer experience and property management, currently serving as the Customer Experience & Property Manager at Cohabs since January 2024. With extensive experience in the hospitality and automotive sectors, Sofia previously worked as a Customer Success Advisor at Moto City El Salvador, where tailored retention strategies were developed, reducing churn by 12%. Previous roles include Front Office Manager at The Carlyle, A Rosewood Hotel, where leadership of a diverse team drove exceptional guest experiences, and Food and Beverage Manager at The Jefferson, Washington, DC, where operational costs were significantly reduced. Sofia's educational background includes an International MBA from IE Business School and degrees in Hospitality Administration from Les Roches.