MinSung Lee is a skilled Site Reliability Engineer at Cohesity, currently utilizing over 25 years of experience in the technical support field. Previously, MinSung served as a Principal Technical Support Engineer at Veritas Technologies LLC, where they led teams, achieved a customer satisfaction score exceeding 90% for eight consecutive years, and received multiple nominations for customer success awards. MinSung also held roles at Red Hat, Symantec, and Hyundai Information Technology, showcasing a strong background in system management, customer service, and technical problem-solving. MinSung earned a Bachelor's degree in Management Information Systems from the University of WonKwang.
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