Tom Bennett possesses extensive experience in technical account management and customer satisfaction, currently serving as the Lead Technical Account Manager at Cohesity since August 2022. In this role, Tom acts as the Technical Lead, overseeing escalated support cases and ensuring customer needs are met. Previous positions include Principal Critical Situation Manager at Veritas Technologies LLC and Customer Satisfaction Manager at Hitachi Vantara, showcasing a strong history of managing customer escalations and driving technical communications. Tom co-founded Manjaro C.I.C. and has also held various technical support and management roles across multiple companies. Educational qualifications include a BSc with Honours in Computer Science from Swansea University.
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