Aaron George is a seasoned Program and Operations Leader with expertise in customer experience (CX) and contact center transformation, specializing in AI-driven solutions and Lean Six Sigma methodologies. With a track record of delivering over $100 million in business impact, Aaron effectively managed program and operations at Verizon and Covered California, optimizing customer retention and service delivery for large teams. Currently serving as a Program Manager at Coinbase, Aaron leads transformational initiatives to enhance customer experiences across multiple platforms. They hold a degree in Project Management from California State University-Sacramento and are pursuing a degree in Business Administration and Management at Sierra College.
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