Gray Riedinger is a seasoned professional in customer success and concierge services, currently serving as a Concierge Agent at Coinbase since September 2025. Previously, Riedinger held the position of Customer Success Manager at BERA from November 2023 to September 2025 and managed private investments at RFAMILY LLC from August 2021 to May 2023. Riedinger's experience includes significant roles at Chronus as a Customer Success Manager, overseeing 30 enterprise clients, and at RangeMe as Lead Customer Success Manager, where Riedinger grew the SMB retailer segment and managed over 1,000 clients. Earlier positions included working as a Renewal Specialist at Prezi and as a Business Development Intern at Stroll Inc. Riedinger holds a Bachelor of Arts in Comparative Literature from Stanford University.
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