Hemanth Pokala

Hemanth Pokala is an Operations Manager specializing in Payments Risk at Coinbase, with 15 years of experience leading large teams in Payments Risk, Compliance, and Customer Service across various sectors, including Credit Card, E-commerce, and Crypto. They have previously held roles such as Process Developer at GE Capital, Manager of Operations at Synchrony Financial, UAT Business Applications Specialist at GE Capital, and Manager at Amazon. Hemanth is adept at managing teams, driving process improvements, and enhancing operational efficiency through collaboration with engineering and cross-functional stakeholders. They hold a Bachelor's degree in Electronics from Hindu College, where they have been studying since 2001.