Jenna Simon is a seasoned customer experience professional currently serving as a Senior Manager in Global Crypto Operations at Coinbase. They previously held the title of Manager of Support Operations at Coinbase and Senior Manager of Customer Experience at Poloniex, where they excelled in global people management, product launches, and operational efficiency initiatives. At Circle, Jenna contributed significantly as a Manager by creating onboarding programs and implementing quality assurance strategies. They earned a Bachelor's Degree in IT Management from the University of Notre Dame's Mendoza College of Business.
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