Kaleb McTear is an experienced professional with a diverse background in customer success, product management, and operations analysis. Currently serving as a Concierge Specialist at Coinbase since March 2025, Kaleb previously held roles as a Customer Retention Manager at Cvent and a Client Value Manager at Coinbase. Prior experience includes tenure as a Product Manager at 6sense, where Kaleb enhanced customer success initiatives, and earlier positions at Coinbase and Odoo, focusing on stakeholder engagement and content development. Kaleb's career began as an Operations Investor Analyst at ACRE Investment Company, LLC, improving client communication and analytical models. Educational achievements include a Bachelor's degree in Business Administration from California State University - East Bay and coding studies at UC Berkeley Extension.
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