Coinbase
Melissa Vice is an accomplished IT professional with extensive experience in customer success and technical support roles. Currently serving as an Associate IT Service Desk Engineer and IT Onboarding Specialist at Coinbase since August 2021, Melissa’s career began at ShopKeep, where responsibilities included Customer Success Manager, Onboarding Specialist, Customer Care Supervisor, and Customer Care Advisor from July 2014 to September 2019. Following that, Melissa worked as a Customer Success Manager at Wipster from September 2019 to August 2021, further establishing a strong background in customer relations and technical onboarding processes.
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