Omar Khan is a seasoned IT professional currently serving as a Service Desk Engineer at Coinbase since June 2021. In addition to core responsibilities, Omar has taken on roles including Senior Service Desk Engineer and Project Manager within the Customer Self-Service and Automation Team, contributing to IVR flow optimization and international market launches. Previous experience includes roles as a Web Specialist for okadvice and Information Technology Service Desk at KellyMitchell Group, emphasizing user support, documentation, and vendor management. Omar's career began in the US Army as a Medic, transitioning to various IT and customer service roles, culminating in an Associate's degree in Information Technology from MyComputerCareer and a strong foundation in Mathematics from Portland Community College.
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