Stephen Ernst

Stephen Ernst, MA, serves as the CRM - Strategy, Measurement, & Foundations at Coinbase, focusing on CRM automation and integration with marketing platforms. Prior roles include Senior Manager of CRM & Customer Analytics at Quantum Query, and Senior Technical Lead, CRM at Driven Brands Inc., where significant achievements included enhancing data processes, amplifying customer engagement, and driving successful analytics initiatives across multiple brands. Ernst has demonstrated expertise in leadership, cross-departmental collaboration, and innovation in data strategy through positions at Inspire Brands, DEFINITION 6, Foundation for Economic Education, and Avocado Analytics. Educational qualifications include a Master’s degree from Brandeis University and a Bachelor's degree in Mass Communication/Media Studies from Judson University.