Michael Martin

Michael Martin is an experienced ITIL/ITSM Service Management Analyst at Coinstar, utilizing expertise in knowledge, incident, service request, and problem management disciplines within the organization's ITSM platform since October 2017. Prior to this role, Michael served as a Senior Instructional Designer, designing corporate learning initiatives and managing a corporate academy focused on multimedia learning experiences. With a strong background in education and instructional design, Michael contributed as a Senior Instructional Designer at Abeo School Change from October 2015 to March 2025 and as an Education Design Consultant with MNM Educational Design, emphasizing teacher quality and data-driven decision-making in schools. Additionally, Michael worked as a School Redesign Coach for The Small Schools Project, aiding the development of small public high schools through leadership coaching and research. Michael holds a Master of Arts in Education and Philosophy from Seattle University and a Bachelor of Arts in Comparative History of Ideas from the University of Washington.