Courtney Patrick is a Director of Customer Success at CoLab, bringing extensive experience in empowering customer success teams and creating engaging customer experiences. Previously, Courtney held leadership roles at GRIN and Pendo.io, where they improved customer retention and revenue growth through innovative strategies and team development. With a background in marketing and administrative support, Courtney has cultivated skills in digital marketing, project management, and cross-functional collaboration. Courtney earned a Bachelor of Arts in English Language and Literature from North Carolina State University, graduating with a GPA of 3.84.
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