Coles Group
Bibi Banee has extensive experience in customer service and management, with a career at Coles Group spanning over a decade from November 2009 to the present, where roles include Service Transformation Coach FOS, Customer Service Manager, and Duty Manager, among others. Additionally, Bibi volunteered at the Australian Taxation Office in 2012 assisting with tax returns and served as a Customer Service Representative at Teleforma, addressing inquiries about pharmaceutical products from 2007 to 2008. Bibi's educational background includes a Bachelor's degree in Accounting and Sustainability from Northern Melbourne Institute of Tafe, an IPA Program in Accounting from Deakin University, and an Advanced Diploma in Information Technology from London University.
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Coles Group
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Coles Group Limited is an Australia-based company that operates predominantly in the retail industry. The Company sells various products, including fresh food, groceries, household goods, liquor, fuel and financial services through its store network and online platforms. The Company operates through three divisions: Coles Supermarkets, Coles Liquor and Coles Convenience. Coles Supermarkets comprises the Coles supermarkets store network, the Coles Online supermarket offering and Coles Financial Services. Coles Liquor operates a range of liquor retailing formats encompassing three brands, such as Liquorland, First Choice Liquor and Vintage Cellars, as well as an online liquor retailing business. Coles Convenience segment sells shell fuels and a range of products, such as groceries, snacks, drinks, gas bottles, firewood, and Shell oils and lubricants. Coles Liquor also operates a network of 88 hotels under the Spirit Hotels brand, predominantly located in Queensland.