Michelle Thorne is a dedicated professional with extensive experience in customer service and eco-tourism, currently serving as a Customer Service Supervisor at Coles Group since January 2022, after previously holding roles as a Customer Service Team Member. Michelle has been the Director of Dragonfly Nature Tours since September 2018 while also working as a Freelance Eco Tour Guide since January 2015, focusing on educating clients about natural environments and promoting conservation efforts. Additional roles include a Merchandiser at Strikeforce AMC, a Customer Service Field Operations representative at the Australian Bureau of Statistics, and various positions in customer service and administration. Michelle holds a Diploma of Tourism from William Angliss Institute and multiple certifications in leadership and frontline management from Scouts Australia Institute of Training.
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