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Sérgio Xavier

Service Assurance Manager at Collab

Sérgio Xavier's work experience includes several roles in various companies. Sérgio started their career in 1999 at Skysoft Portugal S.A., where they worked as a Telecommunications consultant, focusing on designing and implementing Alcatel Subsystem related projects. Sérgio also developed a new communications protocol for the European Space Agency. In 2001, they joined Altitude Software as a Support Specialist and remained in this role until 2012. During this time, they gained expertise in technical support for Altitude Products and was responsible for the implementation and restructure of cluster environments for numerous customers. From 2012 to 2015, Sérgio worked for Altitude Software Latin America as a Support Specialist, providing specialized technical support and implementing VoIP PBX systems. Sérgio then joined Altitude Software again in 2015 as a Technical Support Expert until 2016. In 2016, Sérgio joined Altitude Software as a Global Demand Manager and later transitioned to the role of Technical Support Coordinator for Europe. In 2017, they joined Collab as a Technical Support Manager and subsequently became the Service Assurance Manager.

From 1994 to 2000, Sérgio Xavier attended Universidade Nova de Lisboa. No information is provided regarding the degree or field of study pursued during this period.

Links

Timeline

  • Service Assurance Manager

    August, 2017 - present

  • Technical Support Manager

    June, 2017