Michael Kessel

Michael Kessel is an experienced customer service and production professional with a diverse background in technical support, print management, and account services. Currently serving as a Customer Service Representative at Charter Communications/Spectrum since August 2020, Michael specializes in troubleshooting Cable Video and Internet service issues. Prior to this role, Michael worked as an Account Support Representative at Collabera Inc./Xerox, providing a variety of services, and held positions in sales, project management, and digital print coordination at various companies, including ADT Security Services, Gotham Color, and R.S. Digital Studios. Michael's extensive experience includes managing print production processes, offering client support, and developing training programs, showcasing strong interpersonal and organizational skills throughout a career spanning several decades.