Koelli Mungee (Bhattacharjee) is an accomplished professional in the field of technical support and customer operations, possessing extensive experience in various managerial and engineering roles. Beginning a career at IBM as an Advisory Software Engineer, Koelli later transitioned to Hortonworks as a Senior Support Engineer, focusing on customer success with the Hortonworks Data Platform. Koelli held multiple positions at Confluent, including Customer Operations Engineer and Support Engineering Manager, culminating in the role of Senior Manager, Customer Operations. Currently, Koelli serves as the Head of Global Technical Support at Collate, utilizing AI agents for data management. Academic qualifications include a Bachelor of Science in Computer Engineering from the University at Buffalo and a Master of Science in Computer Science from Rensselaer Polytechnic Institute.
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