John Garcia

John Garcia is a Senior Operations Manager at UnifyCX, with over 20 years of experience in the BPO industry, including more than 10 years in management roles. They previously served as an Operations Manager at The Results Companies and held a senior position at Collective Solution. John has a strong background in performance and people management, coaching, and process improvement, complemented by their education in Communication from New Era University. In addition to their professional pursuits, John is interested in theater, music, and volleyball.