Boris A. is a global leader currently serving as a Senior Manager at Collibra, focused on enhancing customer support. Previously, they were the Director of Customer Experience at Brevo, where they led a 27-member team and implemented strategies that significantly increased customer satisfaction. Boris has also co-founded Fresko.me, an organic produce cooperative, and held various roles at EcoVadis, managing a global support team and optimizing customer experiences. Their educational pursuits include studies at both the Universidad de Granada and the University of Montenegro.
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