Danielle W.

Danielle W. is an experienced Knowledge Manager with a strong background in developing customer-facing content and managing knowledge projects in software solutions. Currently serving as Knowledge Manager II at Collibra since May 2022, Danielle has previously held roles at Tyler Technologies, where significant accomplishments included authoring 2,500 articles, designing a style guide, and leading the implementation of a customer-centric Knowledge Base website. With early experience as a Marketing Coordinator at Georgia State University, Danielle successfully implemented digital marketing campaigns that generated substantial ROI. Additional roles in video production and IT support further enhance a well-rounded skill set in communication, content creation, and customer success strategies. Danielle holds a Bachelor of Arts degree in Communication and Media Studies from Georgia State University.