Dathan Ellis is a seasoned management professional with extensive experience in product reliability, operations, and customer support across various industries. Currently, Dathan serves as the Manager of Product Reliability at Collibra, overseeing the US-based Product Reliability Team, and previously held positions as Manager of L3 Engineering and Director of Technical Support at Swimlane, where significant achievements included achieving a 95% CSAT score and tripling the knowledge base library. Dathan's career also includes a role as Operations Manager at Bento Lifestyle, focusing on personal style consulting, and leadership in customer success and software development roles at Windward Studios and DragonDev. Dathan holds a Bachelor of Science in Business Administration with a focus on Management Information Systems from Auburn University at Montgomery.
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