Edward Hamel is a skilled professional with extensive experience in technical support and engineering roles. Currently serving as a Premium Account Engineer and previously as a Senior Support Engineer at Collibra since November 2019, Edward applies troubleshooting methodologies to assist clients with installation and integration of Service Management products. Edward's background includes an internship at Nassau County Police Department, a Support Engineer position at CA Technologies focusing on client issue resolution, and a Product Manager role at Softheon where time management and problem-solving skills were utilized to create solutions. Edward also has experience as an Engineering Intern at Marcum Technology LLC and as a Merchandiser at Big Geyser Inc. Edward holds a Master of Science in Forensic Computing from St. Joseph's University New York and a Bachelor of Science in Mathematics and Computer Science from Saint Joseph's College.
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