Hector O. Ramirez is an experienced professional in customer success and technical account management, currently serving as a Customer Success Manager at Collibra since March 2020. Hector has a diverse background, having previously worked as a Customer Onboarding Engineer at Collibra and a Technical Account Manager at Treezor, where a strong focus on understanding client needs and enhancing customer experience was emphasized. Prior experience includes roles such as Technical Solutions Manager at P&K Creative Studio, Senior Customer Service Representative at WMS Gaming, Pre-sales Solutions Engineer at TinoTV Entertainment, Infrastructure Engineer at Bank of America México, and System Analyst at MUFG. Hector holds a Master in Business Administration from NEOMA Business School and additional qualifications in French language and Management Information Systems.
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