Raine Williams

Raine Williams has a diverse background in IT and service delivery management, with notable roles spanning over three decades. Starting as a Retail Support Analyst at SAFEWAY FOOD STORES LIMITED, Raine progressed through various positions, including IT Programme Office Manager and IT Planning Manager, managing both change and project management functions. Following a career break, Raine served as Head of IT Service Delivery at London City Airport and transitioned to Sainsbury's, where responsibilities included improving IT service delivery and implementing ITIL processes across multiple roles, culminating in the position of Head of IT Service Management. Raine later held the role of Head of Delivery Transformation at Amsphere Limited, focusing on business transformation and client engagement, and currently leads EMEA Technology Service Delivery at Colliers International.