Zohaib Razvi

Zohaib Razvi is a seasoned professional in customer experience and hospitality management, currently serving as the Director and Head of Customer Experience at Colliers since January 2020. Prior to this role, Zohaib held positions as Associate Director in both customer experience and front of house operations at Cushman & Wakefield, contributing significantly to UK Asset Services from May 2016 to December 2019. Zohaib's extensive experience in the hospitality sector began with various roles at Hilton Worldwide, The Grosvenor, and glh. Hotels, where skills in front office management and guest relations were honed. Zohaib's career foundation was built at Grand Hyatt and Sheraton, along with an internship at Le Meridien, starting in the food and beverage sector. Academic credentials include a 1st Class Bachelor's Degree in Hotel Management and Catering Technology from Dr D.Y. Patil Institute of Hotel Management & Catering Technology.