Abel Alarcon

Abel Alarcon is a Partner Support Team Leader at Collinson, where they have successfully implemented streamlined processes and automation tools to reduce response times by 15%. Prior to this role, they worked as a Support Analyst, providing technical and administrative support to partners across EMEA. They have also worked at Amazon UK as an Outbound Problem Solve Team Lead, where they led a team of 10 problem solvers to drive performance and quality through effective performance management. With a background in logistics and carpentry, Abel has a strong track record of ensuring timely delivery of orders and exceeding customer satisfaction goals.