Mark Johnston is an experienced business analyst with a strong background in various industries, including pharmaceuticals and customer experience. Currently serving as a business analyst for the professional services team at Collinson since December 2020, Mark specializes in requirements elicitation, impact analysis, and process modeling. Previously, Mark held positions at IE - Inspiring Launch Implementation, where responsibilities involved supporting major pharmaceutical clients, and at Collinson in different roles focusing on customer experience. Mark's earlier career includes positions as a digital business analyst at Boundless by CSMA, a business development manager at Designs In Aluminium Limited, and a business service team manager at Bupa, along with experience in sales management at Pavillion Securities. Mark Johnston holds a degree from The Open University.
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