Ruben Manuel is an experienced telecommunications and technical support professional with a strong background in voice and video engineering. Currently serving as the Team Lead for Voice (Global) at Collinson since August 2018, Ruben provides desktop support and assistance in the installation and configuration of IT equipment. Prior experience includes working as a Voice & Video Engineer for the City of Cape Town, managing telecommunications networks and contact center technologies, and holding various support roles across notable companies like Clicks Group and TFG, focusing on voice systems and vendor management. Ruben's career began at Telkom, where technical support and fault analysis were primary responsibilities. Ruben holds a degree in Business Management with a focus on Information Technology from Achievers School of Business.
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