Jac Collier is an experienced head of operations and contact centres, known for leading high-performance teams to deliver exceptional service and meet performance outcomes. They currently serve as a Senior Program Manager at Colonial First State, overseeing business activities for the Platform migration program. Previously, Jac held various leadership roles, including Head of Operations at MLC Australia and AMP, where they managed extensive teams and operations in the superannuation and financial services sectors. With a strong background in strategic thinking and customer service, Jac brings a collaborative and motivational approach to people leadership, supported by a deep understanding of the industry.
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