Yolande Rozanic has extensive experience in customer operations and management within the financial services sector. At Colonial First State, Yolande serves as Executive Director of Customer Operations, while previous roles include significant positions at NAB, AMP, and MLC Australia. Notable titles held include Head of Customer and Adviser Maintenance, Senior Manager Wealth Enablement, and Head of Operations Plum, showcasing a strong background in operational leadership and transformation. Additional experience includes roles at Plum and Provisio Technologies, highlighting a diverse skill set in customer service and organizational change.
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