Jasper Donovan is a seasoned IT professional with deep expertise in unified communications, SIP, and call centers, primarily focusing on Avaya and Genesys Cloud. Over the course of their career, Jasper has held various roles, including system engineer at Axcess, system administrator at Transcom A/S, and senior system architect, demonstrating a versatile understanding of contact center systems. Since 2010, Jasper has been working as an IPT Architect and Engineer at Coloplast, where they have led global system consolidation and migration efforts.
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