Iris K. has extensive experience in service management, currently serving as a Service & Contract Manager at Colt Data Centre Services since June 2013, responsible for relationship management, SLA management, service improvement, and escalation support. Previously, Iris held roles such as Teamleader Inside Sales and Front Desk at Vodafone and Gruppenleiterin at Arcor. Iris also worked as Teamleiterin Kundenservice at American Express and started the career as a Telephone Representative. Educational qualifications include studies at Universität des Saarlandes and Colorado State University Pueblo.
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