Kimberley D.

Kimberley D. has worked at Combo (ex-Snapshift) since September 2020. Kimberley started as a Customer Care representative and was later promoted to Team Lead in May 2021. Currently, they hold the role of Head of Customer Care. Prior to working at Combo, Kimberley worked as a Ticketing Officer at Théâtre Libre from February 2018 to September 2020. Kimberley also had an internship in the educational service at Archives Nationales from April 2017 to August 2017.

Kimberley D. completed their education in a chronological order as follows:

From 2018 to 2020, they pursued a Master's degree in Management of Cultural Projects and Institutions at Université Sorbonne Nouvelle.

In 2016 and 2017, they obtained a Master's degree in Media and Cultural Studies from Université Sorbonne Nouvelle.

Between 2013 and 2016, Kimberley earned a Bachelor's degree in the History of Art from Université Rennes 2.

During the academic year 2012 and 2013, they completed a Bachelor's degree in History from Université Rennes 2.

In addition to their academic qualifications, Kimberley also obtained several certifications. In August 2022, they acquired the certification "Delivering a world-class customer support experience" from Intercom. In March 2016, they obtained the "CLES 2 Anglais - Certification de Compétences en langues de l'enseignement supérieur" from the Ministère en charge de l'enseignement supérieur et de la recherche in France. Lastly, in April 2023, Kimberley achieved a high score of 975 out of 990 on the TOEIC (Test of English for International Communication) conducted by ETS Global.