Andrew Ramos

Andrew Ramos is a seasoned professional currently serving as the Director of Serviceability at Comcast, a position held since 2022. Previously, they held various roles at Comcast, including IT Director and Workforce Management Supervisor, demonstrating strong leadership in service assurance and IT billing support. Andrew began their career at Webster Veterinary as a Night Supervisor from 1996 to 2002, and has accumulated extensive experience in call routing and workforce management throughout their tenure in the telecommunications industry. They attended Mount Wachusett Community College from 2000 to 2002.