Annette Black is a Senior Manager of Billing Systems at Comcast C, with extensive experience as a Senior Management Information System Analyst in the media production industry. They have a proven track record in Customer Satisfaction, Business Process Improvement, and Cross-functional Team Leadership. Annette holds a Bachelor of Arts in Communication and Media Studies from the University of Illinois at Chicago, where they studied from 1986 to 1992. Prior to their current role, they managed billing systems for over 8.5 million homes at Comcast Cable from 2013 to 2022 and served as a Senior MIS Analyst at Comcast from 1992 to 2013.
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