Brett Byers

Brett Byers is a Senior Vendor Manager at Comcast, where they plan and develop strategies for third-party customer service operations. With 28 years of experience in call center management, Brett has successfully overhauled operations and driven significant improvements in key performance indicators across various roles, including Vice President of Client Services at Global Telesourcing and Director Client Services at FIS. Brett's expertise in client service and operations is complemented by a strong educational background in Business and Psychology from the University of Oklahoma and the University of Central Oklahoma.