Brian McLaughlin is a Software Development Manager at Comcast, leading two teams focused on enhancing customer experiences through the Xfinity Assistant and Help & Support site. With over 7 years of experience in software development, agile coaching, and engineering management, Brian has a strong passion for process improvement and collaboration. Previously, Brian worked in various roles at Comcast, where they built automated systems and scaled agile practices, and provided support as an IT Analyst at JBR Staffing. Brian holds a degree from Drexel University, where they graduated with a GPA of 3.82.
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