Caleb Ford is an experienced professional with a strong background in customer service and sales across various industries. As a Licensed Insurance Agent at Root Inc., Caleb successfully assisted clients with policy inquiries and claims processing while ensuring compliance with Texas regulations. Currently serving as an Inbound Sales Representative at Comcast, Caleb handles high-volume inquiries and consistently exceeds monthly sales targets by providing personalized solutions. Prior experience includes working as a Cross Functional Consultant at CarMax, where Caleb fostered customer relationships and mentored peers, and as a Night Auditor at Best Western® Hotels & Resorts, where financial accuracy was maintained. Caleb holds a Master’s degree in Criminal Justice and Corrections from Grambling State University, along with a Bachelor of Business Administration in Digital Communication and Media/Multimedia from the same institution.
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