Carrie Struble

Carrie Struble currently serves as the Senior Director of Customer Success Management at Comcast, leading a team of Technical Project Managers focused on the implementation of projects to enhance the employee onboarding experience using the ServiceNow platform. With a comprehensive background at Comcast, Carrie has held various positions, including Director of Change Management, where a focus on improving change success rates was critical. Additional roles have involved managing a high-volume PMG Service Catalog application, optimizing service request fulfillment processes, and facilitating governance discussions for enhancements. Prior experience at ING DIRECT included positions such as Change and Incident Management Analyst and Workflow Coordinator. Carrie Struble holds a BA in Information Technology Management from the University of Delaware.