Catie Smith is a passionate and driven Director of Product Management at Comcast, where they lead the strategic direction and execution of digital channels, including the Xfinity Assistant and IVR Phone System. Previously, Catie held various roles at Comcast, focusing on enhancing customer experience through automated solutions and reliability engineering. They began their career as a Sales and Marketing Intern at ELAP Services and later worked as a Customer Success Manager at Oracle. Catie is currently pursuing education at Cornell University.
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