Cher Rich

Cher Rich is an experienced professional in management consulting and sales operations with a strong background in customer care and process improvement. Cher's career includes roles such as Management Consultant at a confidential firm, where strategic initiatives were developed for call center processes, and Director of Sales Operations at Verizon and MCI WORLDCOM, overseeing sales and customer support across the Potomac region. Currently, Cher serves as Senior Director of Customer Care at Comcast, responsible for leading extensive teams and managing various aspects of customer service, sales, and operational management. Cher holds a Bachelor of Arts in Communication Arts from Notre Dame of Maryland University.